NeoCare SolutionsSM

Your health plan includes a specialized program designed to support parents whose babies are admitted to the neonatal intensive care unit (NICU). Each family is assigned a NeoCoach to support parents during the time in the NICU, through the transition home and up to the baby’s first birthday. There’s also a Neo app to give parents instant access to educational resources about their baby’s health and serves as the primary tool for interacting with their NeoCoach.

Read the NeoCare Brochure (PDF)